ABOUT US > Return Policy

The issuance of a Return Authorization will be considered under the following guidelines:

• All returns must be pre-approved, and a RMA (return materials authorization) number issued by American Ring’s quality manager.
• All returns must be received in the original American Ring packaging
• Partial or open boxes will only be credited when related to Quality issues
• If parts are repackaged and returned, no credit will be issued and parts will be scrapped at customer’s expense.
• American Ring must receive returned items within 30 days of the issuance of the approved RMA.
• All parts must be returned in a single shipment unless mutually agreed upon between the customer and American Ring.
• Credit will be applied to the invoice referenced on the RMA or to a future order. No cash payments will be made.
• American Ring will pay incoming and outgoing freight if found to be at fault. Additionally, no restocking fee will be charged.
• The customer will pay incoming and outgoing freight, as well as a restocking fee if deemed to be responsible for return.

Days from shipment	Restocking Rate
0-30	20%
61-120	30%
181 +	As Negotiated

• *Custom/Special Items are non-cancelable and non-returnable*